• ID card and Passport required 
• Confirming paper from required
• Early check-in or late check-out depends on current condition of rooms in the hotel.
• All derived expenses are not confirmed in this online booking. Please pay directly in the hotel.

• Early check-in before 6 a.m: additional fee 100% room/night;
• Early check-in from 6 a.m to 12 a.m : additional fee 50% room/night; 
• Late check-out from 12 a.mto 6 p.m: additional fee 50% room/night; 
• Late check-out after 6 p.m: additional fee 100% room/night.

* Building area:

Additional fee basing on room price and include Breakfast 

• to November 11, 2016:

- Under 04-year-old: free room with parents, 02 babies maximum. 
- Extra fee for 04 - 11 year- old children
+ 1 child per room: VND 200.000/child/night or arrange extra bed with VND 600.000/child/night. 
+ 2 children per room: VND 200.000/child/night for the second child and extra bed for the second one is VND 600.000/child/night.  
- Over 12-year-old children: considered as adults. Extra bed is VND 900.000/bed/night. 

Additional fee basing on room price and include 03 Meals + Vinpearl Land 

• From June 23, 2016 to November 30, 2016:

- Under 04-year-old: free room with parents, 02 babies maximum
- Extra fee for 04 - 11 year-old children: 
+ 1 child per room: VND 700.000/child/night or arrange extra bed with VND 1.100.000/child/night. 
+ 2 children per room: VND 700.000/child/night for the second child and extra bed for the second one is VND 1.100.000/child/night.  
- Over 12-year-old children: considered as adults. Extra bed is VND 1.800.000/bed/night. 

* Villa area: 

- Extra beds are not allowed in Villa. 
- Under 04-year-old children are rely on the maximum of additional customers per room but no extra fee. 
- 03-bedrooms Villa (maximum: 6 adults, 02 children under 12 years old); 04-bedrooms Villa (maximum: 8 adults, 02 children under 12 years old) 

Additional fee basing on Villa's price and include Breakfast

• To November 11, 2016: 

- Under 04 year-old children: free room with parents 
- Additional fee for 04 - 12 year-old children: VND 200.000/child/night.

Additional fee basing on Villa's price and include 03 Meals + Vinpearl Land

• From June 23, 2016 to November 30, 2016: 

-Under 04 year-old children: free room with parents 

- Additional fee for 04 - 12 year-old children: VND 700.000/child/night.

To November 30, 2016

Building areas: 

* Low season: rest of the year

      - Changing on date & customer's name are not allowed in summer time (May 26, 2016 - Aug. 31, 2016, Apr. 01, 2017 - Apr. 28, 2017, May 02, 2017 - Aug. 31, 2017)

      - Cancellations made 10 days or more prior to the date of arrival (Saturday and Sunday are not included): free

      - Cancellations made within 10 days prior to the date of arrival (Saturday and Sunday are not included) will incur a 50% charge

      - Cancellations made within 06 days (Saturday and Sunday are not included) prior to the date of arrival (Saturday and Sunday are not included) will incur a 100% charge.

* Holiday time, summer time, peak season: Sep. 02 - 03, 2016, Dec. 23, 2016 - Jan. 08, 2017, Jan. 29, 2017 - Feb. 05, 2017, Apr. 29, 2017 - May 01, 2017, Sep.02, 2017 - Sep. 03, 2017

      - Changes on date & customer's name are not allowed in these stages.

      - Cancellations made 33 days or more prior to the date of arival (Saturday and Sunday are not included): Free.

      - Cancellations made within 33 days prior to the date of arival (Saturday and Sunday are not included) will incur a 50% charge.

      - Cancellations made within 17 days prior to the date of arival (Saturday and Sunday are not included) will incur a 100% charge.

Villa areas: 

* Low season: 

      - Changing on date & customer's name are not allowed in summer time (May 26, 2016 - Aug. 31, 2016, Apr. 01, 2017 - Apr 28, 2017, May 02, 2017 - Aug. 31, 2017)

      - Cancellations made  10 days before arriving day (Saturday and Sunday are not included): free

      - Canceling within 10 days or more prior to the date of arival (Saturday and Sunday are not included) will incur a 50% charge

      - Cancellations made within 06 days prior to the date of arival (Saturday and Sunday are not included) will incur a 100% charge

* Holiday time, summer time, peak season: Sep. 02 - 03, 2016, Dec. 23, 2016 - Jan. 08, 2017, Jan. 29, 2017 - Feb. 05, 2017, Apr. 29, 2017 - May 01, 2017, Sep.02, 2017 - Sep. 03, 2017

      - Changes on date & customer's name are not allowed in these stages.

      - Cancellations made 33 days or more prior to the date of arival (Saturday and Sunday are not included): Free.

      - Cancellations made within 33 days prior to the date of arival (Saturday and Sunday are not included) will incur a 50% charge.

      - Cancellations made within 17 days prior to the date of arival (Saturday and Sunday are not included) will incur a 100% charge.

* Reducing the number of rooms, extra beds, changing Check in - Check out date and additional fee for children are considered by Vinpearl Resort as cancellation and customers will incur as mentioning above.

* Please follow our rules below during your stay in Resort:

       1. Complying rules on costume at Resort

       2. Complying security rules on a moving transports.

       3. Avoiding waste on having Buffet

       4. Behaving polite in public. No shouting, spitting, making noise. No smoking if not allowed.  

       5. Keeping an eye on children in public

       6. Complying instructions, internal rules and others rules at Resort. 

Cancellation/changing fee in a service = hotel's cancellation/changing fee standard + transaction tackling fee standard in khachsanvietnam.com.vn.

Cancellation/changing fee standard of hotel: base on cancellation condition.

Transaction tackling fee standard of khachsanvietnam.com.vn as below:

• - Booking service under VND 5 million: from VND 50,000 to 2% total value of the service. 
• - Booking service over VND 5 million: 1,5% total value of the service