* Please bring:
- Booking Confirmation Paper.
- ID Card or Passport

1. Small groups (under 10 rooms) 
- Cancelations made 17 or more days prior to the date of arrival (Saturday, Sunday and holidays are not included): Free. 
- Cancellations made within 17 days prior to the date of arrival (Saturday, Sunday and holidays are not included) will incur a 100% charge  - Please don't change or cancel bookings on holidays, Tet holiday.

2. Large groups: (more than 10 rooms)
- Cancellations made 25 days or more prior to the date of arrival (Saturday, Sunday and holidays are not included): Free.
- Cancellations made within 25 days prior to the date of arrival (Saturday, Sunday and holidays are not included) will incur a 100% charge
-  Please don't change or cancel bookings on holidays, Tet holiday. 

* Maximum 01 child in per room .
- Under 06 year-ol children: Free breakfast and sharing bed with parents. 
- 6 - 12 year-old children sharing bed with parents: VND175.000/child including breakfast.
- 12 year-old and older children: considered as adult.
- Extra bed: depends on extra bed's capacity, it can be replaced by cextra cushion: VND 660.000 per night. 

Cancellation/changing fee in a service = hotel's cancellation/changing fee standard + transaction tackling fee 

Cancellation/changing fee standard of hotel: base on cancellation condition.

Transaction tackling fee as below: 

• - Booking service under VND 5 million: from VND 50,000 to 2% total value of the service. 
• - Booking service over VND 5 million: 1,5% total value of the service